EF Series Recessed LCD Electric Fireplace
Guaranteed Safe Checkout
Shipping timeline
- Order placed
Payment confirmed
- Dispatched
In-stock orders: 1–2 business days
- In transit
Parcel: 3–7 business days
LTL freight: 7–10 business days
Shipping, warranty & returns
Shipping
Free standard shipping to eligible addresses in the contiguous 48 US states. Transit time starts after dispatch and varies by product size and carrier. Pre-orders and backorders have separate timelines. Read shipping policy.
Returns
Eligible unused, uninstalled products may be returned within 30 days of delivery with prior approval. Non-quality returns are subject to return freight costs and a 15% restocking fee; additional fees may apply. Read full return policy.
Warranty coverage: BI, BIZM, EF, EFT, EFZL, TS and TSZS have a 1-year limited warranty for residential use. Eligible defective or missing parts are replaced free of charge. Labor, transportation, glass, bulbs, batteries, commercial use, misuse and improper installation are excluded. See the Use and warranty section in this product’s description for full terms. For other models, refer to the product manual or contact us.
Warranty
1-year limited warranty. Contact us for warranty details and support
EF Series Recessed LCD Electric Fireplace
Product description
WE’RE HERE TO HELP
Common Questions
Find answers about choosing a product, manuals, shipping, returns and support.
Where can I find this product’s features?
Expand the product description for this model’s features and specifications. If you need more information, contact our team with the product name and selected size.
Which installation method should I use?
Follow the instructions for your exact model and size. Check all installation and clearance requirements before starting. If a manual is not available on this page, contact our team before installation.
Where can I check the dimensions for each size?
Check the product description and the manual for your selected model and size. Product dimensions and installation opening dimensions may differ. Contact our team if any required measurement is missing.
Where can I find shipping and return details?
See our shipping policy and return and refund policy for the current terms.
















