Contact information
Contact Us
If you have any questions or need assistance, please contact our customer support team using the information below.
Company:
Flameline | Operated by Eternalflame Technology Inc
Registered Agent Address:
25 1st Ave SW, STE A
Watertown, SD 57201, USA
Watertown, SD 57201, USA
US Fulfillment Centers:
Orders are fulfilled from our U.S. fulfillment network based on product availability and delivery destination.
Please contact our support team before sending any returns.
Please contact our support team before sending any returns.
Customer Support Phone:
(307) 346-4175
Customer Support Email:
info@fireplacesus.com
Service Hours:
Monday – Friday, 9:00 AM – 5:00 PM (Central Time)
Response Time:
We reply to all inquiries within 1–2 business days.
This address is used for registered agent purposes only. It is not our operational headquarters, showroom, fulfillment center, or return address. Please contact info@fireplacesus.com for assistance and return instructions. Do not send returns to this address.